Recruitment and chocolate - Happy Easter

Posted on Friday, March 30, 2018 by Venn GroupNo comments

Recruitment is like a box of chocolates

If there’s one thing I’ve learnt so far in my new recruitment career, it’s that you never know what you’ll be met with on the other end of the phone. Selling anything, whether it’s a product or a service, is made that bit harder by doing it over the phone and nothing can predict the reaction you’ll receive on that first call. So with Easter imminent I’ve come up with an analogy that we can hopefully all relate to. I like to think of each different first call as a different chocolate, and I’ll explain why. 

We’ve all had contact with the person who from the outset is adamant that they don’t use temporary staff. Like a toffee chocolate that is hard at first but softens with time; it gives us all hope that each time we pick up the phone to this person little by little they’ll soften. Whilst for some clients, the softer caramel centres, it may only take one or two calls

Of course the antithesis of this is that client, who we all enjoy calling, who is always cheery and happy to engage. Nobody can deny that the simple milk chocolate block, is a welcome treat for everyone. 

Then there are some people that we speak to who can be more of an acquired taste than an uncomplicated milk chocolate. I think we can all agree that there’s no better chocolate parallel to this than the classic coconut eclair. There’s no doubt that plenty of people love them, but there’s a huge number of people who let out a sigh of desperation when they pull out the Bounty from the box! 

Finally we’ve all got one or two contacts that are a bit hazel nutty (in the best possible way). Whilst a lot of us enjoy this quirky delight, there are some who are allergic to nuts! 

So whilst this is in no way an exhaustive list (after all there are way more Quality Street varieties) I’m sure we’ve all spoken to at least some of these chocolates. In conclusion I think it’s safe to say that recruitment really is like a box of chocolates and you never know what you’re going to get. That’s what makes it so great.

By Beth Sawyer



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