2nd Line Engineer – Permanent Opportunity
Venn Group are currently working with an esteemed Private Healthcare organisation based in London seeking a driven and motivated 2nd Line Engineer to join their IT team
Key responsibilities include:
- Performing onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommending and implementing corrective solutions, including offsite problem resolution for remote users as needed
- Installing, configuring, testing, maintaining, monitoring, and troubleshooting end-user workstations and related hardware and software in order to deliver required desktop service levels
- Installing, configuring, testing, maintaining, monitoring, and troubleshooting physical servers and related hardware and software in order to deliver required infrastructure service levels
- Assessing the need for and implementing performance upgrades to PC boxes, including the installation of CPUs, I/O and NIC cards, hard disks, hard drives, RAM, memory chips, CD-ROMs, and so on
Ideal skills and experience required will include:
- Minimum 2 years’ experience working within a 2nd line position
- Industry certifications in MCSA/E or MCITP is desirable
- Mac OS and troubleshooting experience is desirable
- Excellent technical knowledge of PC and desktop hardware, including printers, scanners, MFPs
- Knowledge of VOIP telephony
- Good knowledge of MS office applications, Office 365, Windows 7, Windows 10, Server 2008 / 2012 / 2016
- Networking knowledge is advantageous
- Knowledge of virtual environment (VMware) is advantageous
Duration: Permanent
Location: Earl’s Court
Salary: £32,000 per annum + fantastic benefits
If you are interested in this position, please send your updated CV to jalexander@venngroup.com or call Jasmine Alexander on 020 7557 7667.