VACANCY – Accommodation Programme Navigator
Location: WFH and travel around Birmingham
Length: Fixed Term Contract March 2022
Salary: £21,785
Hours: Mon-Fri 9-5
Venn Group are currently recruiting for an Accommodation Navigator to be based within a large charity in Birmingham. This opportunity is looking for candidates who can provide person centred coaching, housing related support and advice to a small group of Rough Sleepers. This role will require candidates to have a full enhanced DBS.
Responsibilities of the role:
- Work with customers to help them articulate their goals and aspirations offering personal, therapeutic and emotional support
- Undertake comprehensive needs and risk assessments with each customer
- Adopt a Psychologically Informed approach to supporting and coaching customers, including use of learning from Psychologically Informed Environment (PIE) training and reflective practice
- Develop and maintain relationships with customers to enable person-centred support promoting choice and wellbeing. This will be done through regular contact including visits to customer’s homes and appropriate community settings
- Be adaptive and flexible, resilient to challenges and rejections, to support the stability and progression of customers in order to achieve personalised outcomes
- Liaise with accommodation providers and actively encourage customers to move into appropriate Housing First accommodation of their choice
- Identify barriers of accommodation and managing tenancies and to provide support including practical help with furniture, benefits advice, budgeting, neighbour relations and liaising with landlords
- Offer advice, guidance and support on ways in which substance misuse and other harmful activities can be practiced more safely. This includes anticipating and supporting the reduction of harmful challenges whist maximising opportunities
- Develop, maintain and coordinate effective working relationships with external agencies, promoting effective communication for and about customers ensuring the Housing First pilot is widely known and promoted
- Liaise with other agencies to facilitate access to support including Substance Misuse and Recovery, Offending and Criminal Justice, Health and Mental Health, Domestic Abuse, Welfare and Housing Benefits, Debt, Child and Adult Protection, Employment and Training
- Identify cases requiring further help (specialist advice, alternative support) referring and supporting engagement as appropriate
- Regularly review the person-centred support plan to update, record and monitor progress of each customer
Essential experience/requirements:
- Enhanced DBS
- Previous experience working in this position
To discuss this excellent opportunity further, please contact the Social Housing and Support teamon 0121 616 0660 and ask for Katie Dugmore (Associate Consultant for the Midlands), or alternatively email kdugmore@venngroup.com with an up-to-date copy of your CV as soon as possible.