Administrator/Receptionist
Agency Reference Number: 7090880
Venn Group is currently working with a prestigious University in Surrey who are looking to recruit an Administrator to join a busy customer services team.
Rate: £10 - £11.50 per hour
Location: Surrey
Duration: Monthly rolling
Job Responsibilities:
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Working on the estates and facilities helpdesk, processing fault reports and related Work Orders, escalating as necessary and allocating tasks to operational teams
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Liaising with relevant stakeholders and reporting to customers on job progress
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Greeting visitors and assisting with enquiries, administering processes relating to contractor site attendance and issuing ID passes
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Responding to all customer and stakeholder queries over the phone and email, providing excellent customer service at all times
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Being the single point of contact for all E&FM services, the post holder will be responsible for logging and closing of requests submitted by staff and/or students
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General admin and reception duties including monitoring and maintaining stationery stock and placing orders as necessary, sorting and distributing incoming post, filing and archiving departmental records, scanning and photocopying of documents as required
The successful candidate will have:
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Extensive experience working within a customer facing and administration based role
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Excellent customer service and communication skills
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A good working knowledge of Microsoft Office
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Experience with a CAFM system would be highly desirable
To apply for this role or to find out about other Higher Education jobs, please contact Steve Hill on the Corporate Services recruitment team on 0118 207 1229 or email s.hill@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.