VennGroup IT
Technology Recruitment Solutions
Role: Applications Support Analyst
Type: Perm
Start date: ASAP!
Pay Salary: 28k
Location: Leicestershire
Duties involved:
- Fields Escalated Application Help Requests
- Resolve Application Support Requests
- Escalate Advanced Cases
- Maintain Application documentation
- Perform System Testing and changes
- Maintain IT Documentation
Skills required:
- Experience of working in a similar application support role.
- Develop and maintain technical relationships.
- Proven analytical and problem-solving abilities.
- Ability to prioritise and execute tasks in a high-pressure environment.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Ability to use sound judgement in terms of work planning and customer care.
- Ability to present ideas in user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Strong customer service orientation.
If this role isn’t for you, please do give us a call and we can discuss what may be suited for you further.
Please call Rebecca on 0121 616 0660 or email an updated CV to Rshrives@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.