VennGroup The specialists in professional recruitment
Capacity Tracker Service Assistant
A CCS-NMNC registered agency
Framework Number: RM6160
Venn Group is pleased to be supporting a major NHS Organisation based in the North East who is looking to bring on a Capacity Tracker Assistant on an interim contract until the end of the financial year. The role will involve monitoring the usage of systems by healthcare providers, ensuring all datasets and visible and up to date. The role will include communication with clients, listening to the problems they are having and offering real solutions and supporting them putting this into practise. The role will add to the continuous improvement of the system, and provide suggestions to the functional development of the system.
The successful candidate will have an excellent telephone manner and customer care skills. They will have a passion for improving healthcare for service users. Knowledge of IT systems, clinical and non-clinical would be very beneficial.
- Excellent customer service skills
- The ability to clearly communication with people of different backgrounds
- Experience of monitoring data sets
- Able to pick up new systems quickly
NHS Banding: Band 3
Location: North East
Duration: End of March 2022
To apply, send a current CV through to email@example.com or call 0113 234 6400