Contact Centre Agent – Job Opportunity via Venn Group
Recruitment Agency Reference: 34846
A position has arisen for an interim Contact Centre Agent with one of our healthcare clients based in Cambridgeshire. The role is on-site for a minimum of 3 months, paying £10.28 per hour + holiday pay. They are looking for candidates who are available to start as soon as possible.
Location: Cambridgeshire
Duration: 3 months+
Hours: 37.5 hrs per week
Salary: £10.28 per hour + holiday pay
Your duties will include:
- Being the first point of contact for people telephoning, offering an operator service and handling all incoming calls on the Contact Centre consoles
- Ensuring that an effective service is provided to all stakeholders, both internal and external
- Using the correct salutation and communication standards when handling calls, in line with the company’s procedures
The successful candidate should have:
- Excellent customer service skills with demonstrable experience
- Strong communication skills
- Personable and friendly manner
- Confident under pressure
If you are interested in this position please submit your CV below