Job Title: Credit Controller
Job description: We are recruiting for a Collections/Customer Service Advisor for a well-established and reputable organisation based in Leicester. This is an excellent opportunity for someone who wishes to expand their experience in a customer focussed credit control position.
You will be expected to:
Handle a high volume of outbound calls within both customer service and credit control
Deal with weekly account reconciliations to minimise unallocated cash
Authorise release of orders where credit limits have exceeded or been put on stop
Request credit limit increases
Liaise with other departments to resolve queries and disputes causing payment delays
Calculate and discuss the benefits of direct debits
The ideal candidate will:
Be proficient in Microsoft Excel
Be available at short notice
Have experience in a contact centre environment
Please only apply for this vacancy if you possess the relevant experience required for this position
To discuss this role in more detail please contact Danielle Easton or James Feeney on 0121 616 0660
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.