This is an exciting opportunity within a growing company to join a friendly and motivated Credit Control team.
This role will be remote working for the foreseeable future with all IT equipment provided.
Please apply for this role or email me directly on rjones@venngroup.com
Key Responsibilities
■ Dealing with a high volume of inbound and outbound calls with customers and branches
■ Communicating with customers via telephone, letter and e-mail
■ Working closely with external customers to resolve queries
■ Creating and sending appropriate chasing letters to customers when necessary
■ Placing accounts on stop and taking accounts off stop at the appropriate times
■ Liaising with branches and senior management regarding the payment performance of some accounts that may require assistance in collecting debt
■ Escalating any issues to regional credit managers or branch managers where necessary
■ Reviewing aged debt to minimise outstanding balances
