Customer Service Agent
Recruitment Agency Reference: 7069260
A position has arisen for an interim Customer Service Agent with one of our healthcare clients based in Cambridgeshire. The role is on-site for a minimum of 3 months, paying £10.45 per hour + holiday pay. They are looking for candidates who are available to start immediately.
Your duties will include:
- Being the first point of contact for people telephoning, offering an operator service and handling all incoming and internal calls on the Contact Centre consoles
- Ensuring that an effective service is provided to all stakeholders, both internal and external
- Using the correct salutation and communication standards when handling calls, in line with the company’s procedures
The successful candidate should have:
- Excellent customer service skills with demonstrable experience
- Strong communication skills
- Personable and friendly manner
- Confident under pressure
If you are interested in this position or would like to find out more about similar roles please contact Matt Amos on 01908 295 000 and email your updated CV to mamos@vennngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.