Interim Supported Housing Recruitment Solutions
Temp to Perm Housing Advisor
A local authority in the South West requires an experienced Housing Advisor to join their team on a temporary to permanent basis
Location: Devon
Duration: Temp to Perm
Hours: 37 hours per week
Rate: £13 per hour PAYE basis inclusive of holiday pay
Day-to-Day Duties:
- Respond to and resolve repairs and maintenance issues in a timely and courteous way and maintain a customer centred approach
- Handle enquiries by telephone, e-mail and in person from all sources and liaise with colleagues and other Directorates to resolve issues
- Take responsibility for owning repair requests and the processing of orders, invoices including coding and checking accuracy of accounts
- Provide advice and assistance to tenants, contractors and outside agencies and respond to enquiries relating to issues such as programmed works, permissions and improvements, and adaptations
- Liaise with contractors to ensure they complete work within timescales and to the Council’s standard
- Provide administrative support to colleagues in the Property and Asset team, including word processing, processing of invoices, data analysis, and developing and maintaining database of information
- Assist with the organisation and maintenance of the filing systems (electronic and paper systems), including filing and retrieval
Essential Skills:
- A background in repairs scheduling or housing advice
- Ability to use word processing and spreadsheet packages
If you have a background in repairs scheduling and would like to be considered for this position please send an updated CV to erex@venngroup.com or bjohns@venngroup.com call Emily Rex or Branwen Johns on 0117 930 8760.