Interim Housing Recruitment Solutions
Temporary Housing Officer Required
Our prestigious housing provider based in North Somerset is looking for an experienced Housing Officer to join their friendly team on a temporary basis.
Location: Somerset
Reference: 7112700
Duration: 2-3 Months +
Hours: 37.5Mon to Fri (9am – 5pm)
Mixture of home working, on site and 1 day in the office
Responsibilities:
- The Housing Officer role is to deliver generic housing management services across a patch of properties across North Somerset
- Responsible for all neighbourhood management for a patch, including all tenancies and lettings management
- Act as first point of contact for all tenants and investigate any enquiries or complaints
- Provide advice and support to tenants on the phone, face to face and via email regarding planned works and tenancy enquiries
- Conduct sign ups, mutual exchanges, successions and management of lettings
- Work with specialist teams to deal with rent arrears and ASB
- Signpost vulnerable tenants to external support agencies
- Conduct home visits, estate inspections and carry out building inspections and report repairs with the maintenance teams
- Multi agency working with social services, police and other external organisations
Essentials:
- Experience as a Housing Officer
- Understanding and ability to use IT and Microsoft packages
- A Driver with access to own vehicle
- An enhanced DBS
To apply for this role or to find out about other Housing jobs, please contact Ellen Mcgill or Branwen Johns on the Bristol Housing Recruitment team on 01179308760 orbjohns@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.