VACANCY – Housing Support Worker & Senior Support Worker Required
Location: Leicester
Length: Temporary to permanent
Temporary contract: £9.77 - £11.50 per hour inclusive of holiday pay
Permanent salary: £18,632 per annum
Hours: Full-time, shift work
Shift patterns: 8:00AM – 4:00PM
9:00AM – 5:00PM
1:30PM – 9:00PM
Weekend shift: 11:00AM – 7:30PM (1 in 3)
Venn Group is currently recruiting for a Housing Support Worker and also a Housing Support Manager to be based within a temporary accommodation setting in Leicester. This role demands a candidate with direct experience of working within a hostel environment, and providing sound housing advice and benefits support to service users of all ages. For a Senior position we would be interested to speak with individuals who have completed duties below whilst also managing a small team.
Responsibilities of the role:
- Acting as the first point of contact for residents and the wider community to enable them to live comfortably in the temporary accommodation setting
- Carrying out risk and needs assessments of service users housing needs, ensuring the accommodation is right for the applicant
- Helping residents sustain their independence by ensuring that they have an understanding of housing issues, rights and responsibilities
- Assisting and/or signpost residents to benefits advice service to maximise their income, ensuring they are claiming the appropriate benefits
- Encouraging resident involvement in the development and operation of the service, facilitating appropriate consultation and participation
- Undertaking regular security and health and safety checks
- Reviewing working practices on a regular basis, ensuring continuous improvement and a high level of service to our residents
- Developing individual support plans with residents which identify independence, health, welfare and social needs
- Assisting residents to achieve support plan objectives by accessing community resources and establishing links with statutory and voluntary agencies
Essential experience/requirements:
- Previous experience within a similar role
- An enhanced DBS dated within the last 3 years
To discuss this excellent opportunity further, please contact the Social Housing and Support teamon 0121 616 0660, or alternatively email sbirt@venngroup.com with an up-to-date copy of your CV as soon as possible.
If you are unable to contact me on my office number 0121 616 0682.
Please give me a call on my mobile: 07535 143 493
