Income Officer

Income Officer Vacancy
Agency Ref: 84356

We are currently recruiting for an Income Officer on a temporary basis for 3 months working for an outstanding organisation based in South London.

Location: Hybrid working, two days on site in South London
Hours: 35 hours per week
Shifts: Monday to Friday, 9:00am – 5:00pm – with flexibility
Length: 3 months temporary with the possibility of extension

Responsibilities:
• Act as the first point of contact for customers and colleagues, handling a wide range of income related calls and queries from residents
• Assist tenants to maximise their income and identify ways they can reduce arrears
• Work within a small team and liaise with other departments to provide effective housing management and support to tenants
• Prepare documents for court proceedings and attend relevant court proceedings and
• Develop and maintain good relationships with external agencies including Housing Benefit departments and relevant welfare agencies
• Proactively provide Housing Benefit and other welfare benefits advice to residents

Essential Requirements:
• Experience of working within a social housing setting dealing with income collection and recovery
• Available on short notice

If this role is of interest to you, please do contact Tia Hewitt as soon as possible on 01908 295000 or by the return of this email