Venn Group is working with a local authority to recruit a permanent IT and Digital Support Assistant to contribute to the design, development, and implementation of the organisation's IT and Digital Asset Management Strategy.
Location: Hampshire - hybrid working (potential for fully remote working)
Salary: £26,074 - £29,651
Working Time: Full time, 37.5 hours per week
Key Responsibilities:
- Assembling, maintaining, and monitoring all hardware and software assets within a central asset resister, including the number of assets and officer ownership
- Identifying underused/overused software licenses
- Providing support on hardware warranty matters
- Identifying the cost of maintaining an IT asset and identifying replacements
- Tracking IT asset use and lifecycles
- Preparing rolling replacements programme and associated business cases/bids
- Coordination of software licenses - allocations and renewals
- Providing support and input into asset contracts and renewals
- Providing asset governance, processes, and reporting
- Issuing regular software and hardware asset updates
- Working effectively with other stakeholders
- Undertaking any other duties as required, which are commensurate with the level and nature of the post. It is the nature of the work that responsibilities can be varied and therefore staff are expected to work flexibly as required to meet the needs of the function
Required Skills / Experience
- To have excellent level of IT literacy to be able to use self-service, digital user platforms and applications and MS Office
- Experience gained within an IT or Digital support position
- Understanding of IT asset lifecycle management
- Understanding of procurement processes and supplier contracts
- Excellent numerical, research and analytical skills
- Experience of working confidently and collaboratively with a varied range of stakeholders
- To be able to work under pressure, cope with competing deadlines and changing priorities at short notice
If you would like more information about the role, and feel your skills and experience match the requirements, please apply below
Venn Group’s Recommendation Scheme: if you recommend a candidate who is subsequently placed by Venn Group (for a minimum of 2 weeks) you will be eligible for gift vouchers from a choice of high street organisations.