1. Job Title: IT Technician (Onsite)
Venn Group are currently working with a public sector organisation in Wirral Birkenhead to recruit an IT Technician on an initial 3 Month contracted job.
2. Job Specification:
The main duties are as follows:
Providing first line support to all callers to the ICT Service Desk
Logging and monitoring incidents, and providing either call resolution or escalation to second line support
Conducting hardware fixes and troubleshooting
Analysing and diagnosing user requests spanning a wide range, and could include computer, network, software applications, data error etc.
Communicating with users regarding the fault resolution process
Supporting deployment exercises
To apply for this role or to find out about other Technology jobs, please contact Aadil Adam & Claude Kunzli on the IT Recruitment team on 0161 830 1830 or email@example.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.