Knowledge Management Business Analyst

Venn Group

Knowledge Management Business Analyst

Recruitment Agency Reference: 7073470

Filton, Bristol (mixture of onsite & remote working)

Inside IR35; Hourly Rate (Umbrella, Deemed Ltd or PAYE)

Please note: candidates will need to satisfy security criteria.

A position has arisen for an experienced Knowledge Management Business Analyst to oversee the transition from the existing knowledge management (KM) solution (to be decommissioned), to a new one and alignment to wider Engineering strategy. You will act as a focal point on the knowledge management topic and will liaise with various stakeholders to meet short and medium term goals: Selection of the most appropriate KM tools for landing gear and data migration from the current tools.

Responsibilities:

• Light touch project management activities: stakeholder management, communication, progress reporting, KPIs, highlight and escalate risks.

• Progression towards a viable solution agreed and accepted by the CoC.

• Building a clear understanding of IL centre needs for knowledge management, evaluation of features / functionality of various KM platforms and down selection of the preferred solution to meet those needs.

• Assess the additional requirements needed to align with Engineering “Product Knowledge Capitalisation and Re-Use” approach especially data structure, categorisation and tagging.

• Define a process and workflow to efficiently migrate data (knowledge content) from existing landing gear “Knowledge Book” to the new platform.

• Engagement with knowledge owners to secure the knowledge in the new platform and to enable them to meet any new requirements. Produce supporting documentation, guidelines and other resources as required.

• Develop appropriate communication plans and roll-out of the KM approach / platform across the Landing Gear Centre.

Essential experience:

• Demonstrated project management experience

• IT literate - able to evaluate software applications and user needs

Desired experience:

• Experience of working on knowledge management systems

• Experience with MS SharePoint, wikis, databases, data structuring and management

• Experience as a Business Analyst or Product Owner

• Familiarity of both Waterfall and Agile project management methodologies

• Able to analyse and synthesize information from multiple sources

• Ability to challenge the status quo and propose alternative approaches

• Contribute fully to continuous improvement and change management

• Logical and analytical approach, able to visualize the end to end process

• Autonomous and open minded with a proactive approach towards work and problem resolution

• Competent at delivering oral and written communications at team and middle management level

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.