Interim Housing & Support Recruitment Solutions
Temporary Neighbourhood Officer
Immediately Required via Venn Group
Venn Group Social Housing Recruitment Team are currently recruiting for an experienced temporary Neighbourhood Officer for a housing provider based in Somerset to begin employment within their friendly team.
Location: Somerset (Home working with occasional patch visits)
Contract Type: 3 months
Hours: 37.5 hours Monday to Friday
Rate: £16 - £19
Vacancy: 7145300
Day to day responsibilities include:
- Responsible for overseeing a patch of properties across Somerset
- Responsible for all neighbourhood management for a patch, including all tenancy and estate management
- Act as first point of contact for all tenants and investigate any enquiries or complaints
- Carry out tenancy audits and introductory tenancy review visits
- Handle all aspects of rent arrears recovery and aid tenants with housing and benefits advice
- Complete tenancy sign-ups, deal with any breaches of tenancies and take enforcement action
- Investigate all anti-social behaviour cases, mediate between parties and liaise with the ASB team
- Prepare paperwork for court and write NTQ’s and NOSP’s
- Signpost vulnerable tenants to external support agencies
- Conduct home visits and carry out building inspections and report repairs with the maintenance teams
- Deal quickly and decisively, working with customers, to address tenancy breaches, agree action plans and, as a last resort, take proportionate action to enforce the tenancy
- Conduct Estate safety inspections
Essential Skills:
- Basic knowledge of Microsoft products including Word, Access, Excel and Outlook
- Full UK drivers licence and access to own car
- Previous experience in Housing management duties
To apply for this role or to find out about other Housing jobs, please contact Branwen Johns or Riley Garnett from the Bristol Housing recruitment team on 01179 308760 or bjohns@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.