NOC Engineer
Agency Reference: 55106
Venn Group are currently working alongside a growing Telecommunications Service provider to recruit for a NOC Engineer. The successful candidate will be responsible for rolling out new infrastructure and maintaining the existing.
Location: Onsite - Kent
Duration: Permanent
Salary: Up to £33,000
Job Responsibilities:
- Ability to prioritise network alarms and incidents in order to fulfil KPI commitments
- Deliver proactive network monitoring and implement corrective action to ensure optimal network performance
- To provide second line diagnostics and provide technical updates on incidents and to other members of the service desk team and senior management
- Identify opportunities to improve processes and sponsor the introduction of system changes to improve efficiency
- Work well within our NOC team and have the ability to work shift pattern
- Monitor connectivity solutions to ensure events are captured and resolved before they become an incident, whilst in the event of a major service outage, liaise with all relevant departments to undertake emergency fault diagnostics to resolution
Essential Skills:
- Minimum of 2 years’ experience
- Excellent analytical, fault diagnosis and troubleshooting skills
- Knowledge and experience of escalation process
- Knowledge and experience of Cisco or Juniper systems would be advantageous
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates