VENN GROUP
Senior Digital Change Manager
Duration: end of October 2022 (with possibility of extension)
Location: Remote/London
Clearance Required: Basic DBS
A Central Government organisation is looking for a Senior Digital Change Manager to help them develop and implement new and consistent ways of working across technology and processes used to manage digital channels and products, enabling teams to use these effectively.
Key Responsibilities:
- Support the digital team in developing and implementing their strategy for digital channels and delivering a best of breed experience, contributing to the digital vision and enabling digital transformation
- Lead on the change required to introduce new ways of working and processes across their digital channels as a result of organisational priorities. This includes transformation initiatives and maintaining stability of the existing operational model during any transition
- Manage the programme change plan covering areas such as organisational impact, communications and training
- Evaluate the effectiveness of solutions through continuous feedback loops, and derive key analytics and insights from multiple feedback gathering methods
- Represent them at a senior level in meetings with strategic partners at external forums, and internally
Key Requirements:
- Strong experience as a change manager with a track record of successfully implementing change and strategy in complex, multi-channel environments
- Solid understanding of best practice principles across digital services, content, user experience design, accessibility and usability
- Experience managing online content including planning, strategy and optimisation, and familiar with content and asset management systems
- Ability to balance seeing the bigger picture and thinking strategically with practical planning and delivery
- Excellent stakeholder management skills with the ability to effectively work with multiple teams based in the UK and internationally
If you have the right experience for this role and feel your skills and experience match the requirements, or if you would like more information on the role, please contact Sara Panti on 020 7557 7667 and email your CV to spanti@venngroup.com