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Service Desk Analyst
- Location Elland
- Salary £12.59 - 12.59 per hour + Holiday Pay
- Discipline Technology
- Reference J89202
Service Desk Analyst – Public Sector
Venn Group is currently recruiting for a Service Desk Analyst to join a well-established public sector organisation. This is a great opportunity to support users in a dynamic IT environment, providing 1st and 2nd line support across a range of systems.
Key Responsibilities:
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Logging and resolving incoming IT queries
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Supporting hardware, software and user access issues
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Escalating more complex tickets to relevant teams
We're looking for someone with excellent communication skills, a proactive attitude, and prior experience in a service desk or IT support role.