Temporary Accommodation Officer

Hourly rate: £20.78 via Umbrella

Location: South West (Hybrid)

Hours: 37

Duration: 5 months initially

Reference: J88720

Venn Group are currently working with a Local Authority in the South West, who are seeking a Temporary Accommodation Officer to provide housing management and housing related support to homeless households and families with dependent children.

Responsibilities include:

• Provide an efficient, responsive and sensitive housing management and housing related support service to resident households
• Responsible for holding a case load, delivering high quality and professional citizen centric services to customers
• Ensure that all cases are supported to move on from temporary accommodation in a sustainable way by providing comprehensive advice and support covering all housing options
• Undertake a case management role including rent recovery, debit control, arrears, signups, voids, repairs and accommodation management responsibilities
• Work effectively in co-operation with other teams and services
• Ensure positive and effective communication with both internal and external customers
• Delivery of the Housing Options service agenda and embedding the new ways of working, systems and prevention processes across the service

Essential Skills:

• Experience of voids, lettings, income management and
• Knowledge of current homelessness legislation and awareness of the wide range of issues affecting homeless households
• Current Enhanced DBS

To apply for this role and for more information, please send your updated CV to Ashleigh Clarke at aclarke@venngroup.com or call 0117 930 8760

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.