Tenancy Sustainment Officer
Required via Venn Group
Our client, a well-respected local authority in Somerset, is looking for an experienced Tenancy Sustainment Officer to join the team in supporting individuals with a history of rough
sleeping to sustain their tenancies.
Location: Somerset
Duration: 4 Months +
Hours: 37 Mon to Fri (9am – 5:30pm)
Rate: £18.48 via Umbrella
Vacancy Ref: J65114 / 66288
Responsibilities:
- Take responsibility for a varied caseload of customers
- Identify and build relationships with individuals who are sleeping rough using inter-agency in reach / outreach sessions and regular visits to local agencies / venues
- Carry out needs and risk assessments with individuals verified as sleeping rough to secure access to services which are suitable for their immediate needs
- Identify barriers which make it difficult for individuals to access services and find solutions to overcome them
- Make appropriate referrals in partnership with your customers to establish a sustainable life away from the streets as quickly as possible
- Work in close partnership with a range of accommodation providers, colleagues, Councillors, commissioners and external stakeholders
- Give customers advice, information and provide an enabling service so that they can access appropriate services
- Liaise with relevant agencies and, with the agreement of your customers, act as an advocate with those agencies on their behalf
- Support the delivery of the Severe Weather Emergency Protocol in accordance with local policy
- Implement working protocols with relevant agencies that will allow information sharing and joint working to benefit the customer
- Positively promote the service to external agencies and the relevant statutory bodies
- Work flexibly and cohesively with the wider RSI team
Essentials:
- Experience in supporting people with homelessness, substance misuse or mental health issues
- Knowledge of the welfare benefit system
- A current enhanced DBS
- Driver with own car
To apply for this role or to find out about other Housing jobs, please contact Ashleigh Clarke or Paulo Davis on the Bristol Housing Recruitment team on 0117 930 8760 oraclarke@venngroup.com
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.