VENN GROUP
User Research Lead
Duration: 5 months
Location: Remote/London
IR35 status: Inside IR35
An organisation that supports UK Parliament is seeking a User Research Lead to operate in the strategic and planning space, helping to define and scope user research input to the programme and advocate for the benefits of an evidence-led and user-centred approach.
Key Responsibilities:
- Plan, design and conduct research and analysis to support the design and development of digital products and services that meet customer needs
- Lead the delivery of and undertake user research for larger and more complex digital products and services
- Ensure the spread of user research and analysis skills and methods within wider communities and staff in other disciplines and roles
- Ensure insights from user research feed into business reporting and performance measurement
- Work throughout the entire delivery lifecycle to plan, conduct, and deliver complex and high-impact research
Key Requirements:
- Experience of a range of user-centred practices, and you can collaborate with other disciplines to deliver credible research outcomes
- Experience of performing inclusive research and helping teams understand the diversity of audiences and users of digital services
- Ability of taking a strategic approach to user research activities within the context of digital, service, or organisational transformation projects
- Proven track record of building strong and trusted relationships across a wide range of diverse working professions and at all levels, in support of ensuring that user research adds value, and that practices and methods are adopted by a wide range of teams
If you have the right experience for this role and feel your skills and experience match the requirements, or if you would like more information on the role, please contact Sara Panti on 020 7557 7667 and email your CV to spanti@venngroup.com