Credit Control Clerk

  • Job Reference: JVK/CC/WYT
  • Date Posted: 13 July 2018
  • Recruiter: Venn Group
  • Location: Wythenshawe
  • Salary: £22,000 to £24,000
  • Sector: Communications & Marketing
  • Job Type: Permanent
  • Duration: Permanent
  • Work Hours: Full Time

Job Description

A market leading client of ours based in Wythenshawe are seeking a permanent Credit Control Clerk to join the growing business on a permanent basis. The organisation are making regular acquisitions thus making it an exiting time to join, hard work will be rewarded with progression routes and future pay reviews.

Responsibilities:

  • Collect due and overdue debts, regular contact with customer by phone and email
  • Reduce debtor days and percentage of overdues
  • Credit check new customers, monitor credit limits
  • Produce monthly debtor statements
  • Identify potential bad debts and escalate to the Credit Control Manager
  • Maintain own portfolio of customer accounts, complete house keeping to ensure accurate data
  • Place accounts on Stop where necessary to suspend goods/service
  • Manage unallocated cash, work closely with cash allocation team
  • Deal with and escalate customer queries, follow up with Ops for resolution
  • Work with minimum supervision, be able to prioritise own workload
  • Use initiative and strong decision making skills to achieve results, while promoting customer goodwill
  • Work with the credit control manager to implement new processes and implement controls, make own recommendations
  • Work under direction of and report to Credit Control Manager
  • To assist with any ad hoc duties, including data analysis

Key Skills:

  • Previous Credit Control and/or Sales Ledger experience
  • Strong and confident telephone manner
  • Ability to make decisions being confident to uphold
  • Able to adapt to a changing environment
  • Ability to build and maintain excellent relationships
  • Ability to work under own initiative

To apply for this role please call Jonny Kerr or Tom Wilkinson on 0161 830 1830 and email your CV to jkerr@venngroup.com.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.