Credit Control Clerk

  • Job Reference: JVK/CC/WYT
  • Date Posted: 13 July 2018
  • Recruiter: Venn Group
  • Location: Wythenshawe
  • Salary: £22,000 to £24,000
  • Sector: Communications & Marketing
  • Job Type: Permanent
  • Duration: Permanent
  • Work Hours: Full Time

Job Description

A market leading client of ours based in Wythenshawe are seeking a permanent Credit Control Clerk to join the growing business on a permanent basis. The organisation are making regular acquisitions thus making it an exiting time to join, hard work will be rewarded with progression routes and future pay reviews.


  • Collect due and overdue debts, regular contact with customer by phone and email
  • Reduce debtor days and percentage of overdues
  • Credit check new customers, monitor credit limits
  • Produce monthly debtor statements
  • Identify potential bad debts and escalate to the Credit Control Manager
  • Maintain own portfolio of customer accounts, complete house keeping to ensure accurate data
  • Place accounts on Stop where necessary to suspend goods/service
  • Manage unallocated cash, work closely with cash allocation team
  • Deal with and escalate customer queries, follow up with Ops for resolution
  • Work with minimum supervision, be able to prioritise own workload
  • Use initiative and strong decision making skills to achieve results, while promoting customer goodwill
  • Work with the credit control manager to implement new processes and implement controls, make own recommendations
  • Work under direction of and report to Credit Control Manager
  • To assist with any ad hoc duties, including data analysis

Key Skills:

  • Previous Credit Control and/or Sales Ledger experience
  • Strong and confident telephone manner
  • Ability to make decisions being confident to uphold
  • Able to adapt to a changing environment
  • Ability to build and maintain excellent relationships
  • Ability to work under own initiative

To apply for this role please call Jonny Kerr or Tom Wilkinson on 0161 830 1830 and email your CV to

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.