Credit Controller

  • Job Reference: SFBCC
  • Date Posted: 10 September 2019
  • Recruiter: Venn Group Limited
  • Location: North West
  • Salary: £24,000
  • Sector: Finance & Accounting
  • Job Type: Permanent
  • Duration: Permanent
  • Work Hours: Full Time

Job Description

Our client is seeking a Credit Specialist to provide service and support to corporate and non-corporate account customers for their Shared Service based divisions with regard to past due invoice collection, pricing issues, order review, customer enquiries and other credit-related disputes.

What’s in it For You:

  • A salary of up to £24,000 per annum for the right candidate
  • The ability to make an impact and shape your career with a company that is passionate about growth
  • The support of an organisation that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:

  • Conduct collections of corporate and non-corporate accounts via outbound phone calls, aging reports, invoice packets, order review, intranet websites, various customer A/P portals, and email correspondence with AP contacts
  • Respond to incoming calls and mail from aligned accounts and extensive interaction with both internal and external customers
  • Utilise strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting on past due AR
  • Research and resolve disputes and invoice issues in a timely manner
  • Provide accurate information as needed by customers, sales, and credit

Position Details:

  • The working hours for this position are Monday through Friday, 8:30 to 5:00PM.

Minimum Qualifications:

  • 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field

Preferred Qualifications:

  • Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained
  • Credit/collections experience and/or customer service experience related to large corporate customers
  • Experience in Microsoft Office (Word, Outlook and Access)
  • Excellent organisational and time management skills, with ability to manage multiple priorities and meet deadlines
  • Effective oral and written communication skills
  • Must have demonstrated initiative and ability to work independently
  • Self-motivated and both detail and process oriented
  • Proven analytical and problem solving skills
  • Strong critical thinking and decision making skills

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.