Customer Service Officer

  • Job Reference: 548500
  • Date Posted: 1 June 2017
  • Recruiter: Venn Group
  • Location: North West
  • Salary: £9.00 to £10.00 Per Hour
  • Sector: Housing
  • Job Type: Temporary
  • Duration: Temporary
  • Work Hours: Full Time

Job Description

Our client, a Housing Association based in the North West are looking for a Customer Services Officer, on temporary bases.

It is essential that the successful candidate has a background in Housing.

The duties will include:

  • Being the first point of contact for tenants on the phone
  • Dealing with repair requests and rent enquiries
  • Taking details of ASB complaints and pass onto the relevant officers
  • Handling basic administration duties
  • Logging all calls made onto the system


You must have Orchard system experience and Choice Based Lettings experience.

To apply for this position please send an up to date CV to nwhousing@venngroup.com or call Samantha Marshall or Mark Carney on 0161 830 1830.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.