VACANCY – Housing Manager Required
Length: 2 months / Ongoing
Hours: 37 hours per week, Monday – Friday
Pay: £17.84 Per Hour Via Umbrella
Venn Group is currently recruiting for an experienced Housing Officer based in Dudley. This opportunity is looking for a candidate who has a strong background with working as a Housing Officer managing tenancy and estates on a day to day basis.
Responsibilities of the role:
- Provide contact, advice and guidance to customers within the framework of the tenancy agreement in line with policies and procedures and its enforcement.
- Manage and prioritise own workload to ensure the efficient running of the patch
- Produce patch performance information for the team manager as requested and contribute to the setting of periodical targets
- Hold responsibility for the management of tenancies from sign-up to termination including tenancy sign ups, post tenancy checks, home checks and tenancy amendments and pre-termination checks
- Identify, monitor and take necessary action against breaches of tenancy conditions including anti-social behaviour in accordance with legislation, policy, procedure and guidelines
- Liaise with service providers to housing management and assist in monitoring service level agreements as required
- Provide elected members and MPs with information to carry out their democratic and/or governance responsibilities
- Work closely with customers to provide advice and information about housing services including explaining policies and procedures
- Ensure that customer enquiries are dealt with promptly and efficiently, to deal with compliments and complaints and to undertake any investigations and corrective actions as appropriate
- Previous experience in a related role
- A full UK drivers’ license and access to a vehicle
- Enhanced DBS
To discuss this excellent opportunity further, please contact Francesca Ellis or Kimberleigh Parsons on 0121 616 0660, or alternatively email email@example.com with an up-to-date copy of your CV as soon as possible.
Please note that only suitable candidates will be contacted. If you have not received a response within 48 hours please assume that your application has been unsuccessful on this occasion.
Venn Group is an equal opportunities employment agency and welcomes applications from all candidates.