Housing Options Officer

  • Job Reference: 00023539-1
  • Date Posted: 3 February 2020
  • Recruiter: Venn Group
  • Location: Dorset
  • Salary: £25.00 Per Hour
  • Sector: Housing
  • Job Type: Temporary
  • Work Hours: Full Time
  • Contact: Venn Group
  • Email: erex@venngroup.com

Job Description

Our client, a well-respected Local Authority, is looking for a Housing Options Officer on a temporary basis


Location: Dorset

Hours: 37.5 hours per week (Monday-Friday)

Length of Contract: Minimum 1 Month 


Day to Day Duties:

  • Assist clients who present as potentially homeless and work with them to find solutions
  • Manage cases of homelessness clients and enable moving on to alternative accommodation
  • Conduct one to one interviews with Service Users and carry out a triage service at reception
  • Deal with all levels of homelessness prevention and housing options
  • Manage a caseload of up to 25 clients
  • Make Section 184 decisions and issue letters accordingly
  • Create and maintain reports
  • Apply up to date Homelessness legislations in decision making
  • Provide housing advice both over the phone and face to face
  • Liaise with external agencies including Social Services and signpost tenants for additional support


    Essential Skills:

  • Experience working with Homeless clients in a Housing Options setting
  • Ability to make Section 184 decisions
  • Good knowledge of homeless and private sector legislation
  • Knowledge of MS Office
  • A current DBS/CRB within 12 months
  • Driver with their own vehicle


To be considered for this position and for further information on this and other roles please send an updated CV to erex@venngroup.com or call Emily Rex or Vic Singh on 0117 930 8760