Housing Options Officer

  • Job Reference: PBO 6630580
  • Date Posted: 13 November 2017
  • Recruiter: Venn Group
  • Location: Somerset
  • Salary: On Application
  • Sector: Public Sector
  • Job Type: Temporary
  • Duration: Temporary
  • Work Hours: Full Time

Job Description

X2 Temporary Housing Options Officer
Immediately Required via Venn Group
The Contract Recruitment Specialists

Venn Group Social and Housing Recruitment Team are currently recruiting for two interim Housing Options Officers for our Local Authority client based in Somerset to begin temporary employment within their team

Location: Somerset
Contract Type: 6 Months +
Hours: 37 hours per week, Mon-Fri 9am-5pm (with the option to work from home occasionally)


  • Providing a front line housing needs assessment service for various client groups
  • Undertaking detailed investigations into applicants’ circumstances
  • Make section 184 decisions
  • Conduct the initial interviews both face to face and over the phone
  • Manage own caseload
  • Establishing client’s eligibility for various financial aid available
  • Providing up to date housing options and advice to those threatened with homelessness
  • Liaise and negotiate with letting agents, landlords and various external partners
  • Deal with the housing register and allocations of properties
  • Assessing the clients eligibility for re-housing
  • Maintain files to a high standard
  • Write personal Housing plans

Essential Skills:

  • A driver with a clean licence
  • Experience of making section 184 decisions
  • Worked in a Housing Options role previously

Desirable Skills:

  • Knowledge of Abratas and Jigsaw

If you have a strong work ethic and would like to be considered for this position please send an updated CV to porchard@venngroup.com or call Phoebe Orchard or Vic Singh on 0117 930 8760