Informatics Support Technician

  • Job Reference: 6962370/001
  • Date Posted: 20 May 2020
  • Recruiter: North West
  • Location: Cheshire, England
  • Salary: £10.00 to £12.00 Per Hour
  • Sector: Technology
  • Job Type: Temporary
  • Work Hours: Full Time

Job Description

Interim Information Support Technician

Venn Group are currently recruiting for a Temporary Information Support Technician to assist a healthcare organization in the Cheshire area.

The key role responsibilities are:

  • Providing first line support to all callers to the ICT Service Desk within the operational requirements and Service Level Agreements in place
  • Logging and monitoring incidents, and providing either call resolution or escalation to second line support
  • Acting as the first point of contact for any queries surrounding anti-virus software upgrades, quotes for servers and data cabling
  • Analysing and diagnosing user requests spanning a wide range, and could include computer, network, software applications, data error etc.
  • Communicating with users regarding the fault resolution process
  • Experience around Office 365 and MS Teams is essential 

It is essential to have experience providing first line support previously, and it would be beneficial to your application to have delivered this within a healthcare setting.

To apply for this role or to find out about other IT roles, please contact Bethan Jackson-Jones or Leonie Williams on the Manchester IT Recruitment team on  0161 830 1830  or manit@venngroup.com

To apply for this role or to find out about other IT roles, please contact Bethan Jackson-Jones or Leonie Williams on the Manchester IT Recruitment team on   0161 830 1830   or manit@venngroup.com

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