IT Support Analyst

  • Job Reference: 6951450/004
  • Date Posted: 16 September 2020
  • Recruiter: Midlands
  • Location: Staffordshire, England
  • Salary: £20,000 to £22,000
  • Sector: Technology
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Job Title:                             IT Support Analyst

Duration:                             Permanent

Location:                             Staffordshire

Starting Salary:                 Up to £22,000pa DOE


Hours:                                  This role will work within a team of Support Analysts working a shift pattern from Mon-Fri either 6AM – 2PM or 2PM – 10PM.  Typically, you will work the same shift each day for at least a week.  You will also be required to work one Saturday in four for a standard 7.5 hour day which will be paid as overtime.




  • Strong analytical and troubleshooting skills and the ability to pinpoint the root cause of problems across a diverse range of hardware and software technologies

  • Experience with Active Directory, Microsoft Office 365, Exchange Online and on premises environments

  • Demonstrable experience of working with Windows Server networks with a sound understanding of networking principles such as LAN’s, WAN’s, DHCP and DNS

  • A good understanding of GDPR, cyber security and best practices

  • An ability to prioritise and execute tasks in a high-pressure environment

  • Excellent communication and interpersonal skills with a “Can do” attitude

  • Excellent customer service skills

  • Ability to work alone using your own initiative and as part of a team, on projects of varying requirements

  • Ability to pick up new technology independently by reading and understanding written material


To apply, please email an updated CV to lsteeden@venngroup.comand include your notice period.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.