IT Support Engineer

  • Job Reference: 6962480/001
  • Date Posted: 21 May 2020
  • Recruiter: South West
  • Location: City of London, Greater London, England
  • Salary: On Application
  • Sector: Technology
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Venn Group

IT Support Engineer [Permanent Position]
Agency Reference: 6962480

Central London

£DOE + Benefits


**Please note: candidates must satisfy security criteria**


Our client, a leading Defence and Security organisation, require an IT Support Engineer to be based onsite with their customer in London. You will be joining a team responsible for supporting systems and associated applications developed for Government bodies. You will be providing support across multiple sites and join the on-call team rota to provide out of hours support.


In order to be successful, it is essential that you have the following experience:

  • Application Support

  • VMWare Support

  • Windows and Linux Server administration

  • Experience with Database Administration (SQL), Elastic Stack and working knowledge of ITIL are highly advantageous, but not essential


Within this role, you will be responsible for:

  • Working with the Support Manager, troubleshooting a range of application and system issues and working with the customer to develop solutions

  • Providing 1st, 2nd and 3rd line support to Service Desk staff and supporting the VMWare infrastructure across multiple sites

  • Working with the customer’s own Technology Team and systems/applications suppliers to resolve issues

  • Attending working groups with the customer and supporting the Manager with providing quotes for additional ad-hoc work


This represents an exceptional opportunity to join a client providing vital support to their customer, with further training on bespoke software and systems.


For further information, please contact Jamie John (