Lettings Administrator

  • Job Reference: 6870530
  • Date Posted: 14 August 2019
  • Recruiter: Venn Group Limited
  • Location: Watford
  • Salary: £9.00 Per Hour
  • Sector: Housing
  • Job Type: Temporary
  • Duration: Temporary
  • Work Hours: Full Time

Job Description

Lettings Administrator Vacancy
Agency Ref: 6870530

A well respected housing provider based in the Hertfordshire area, are keen to secure a Lettings Administrator to join their busy team. This is a temporary position for 6 weeks initially with a possibility for extension.

Location: Hertfordshire
Length: 6 weeks ongoing
Hours: 37 per week

The role involves:

  • Carrying out administrative duties such as scanning and filing
  • Responding to enquiries over the phone and via email and letter
  • Signposting customers to other departments for support and advice
  • Taking ownership for customer experience and providing a high level of customer service
  • Ensuring housing options services are delivered in line with policies and procedures
  • Entering data into the system and updating spreadsheets

The successful candidate should have:

  • Experience of a similar role, preferably with experience working within housing
  • Exceptional attention to detail with excellent written and verbal communication skills
  • Excellent IT skills including Microsoft Packages
  • Ability to start on short notice