Rent Arrears Officer

  • Job Reference: 6568260
  • Date Posted: 19 June 2017
  • Recruiter: Venn Group
  • Location: Worcestershire
  • Salary: £22,000 to £27,000
  • Sector: Housing
  • Job Type: Permanent
  • Duration: Permanent
  • Work Hours: Full Time

Job Description

Rent Arrears Officer required

Location:         Worcestershire

Contract:         Permanent

Rate of pay:    £25,000 per annual

Hours:             37.5 hours per week

Venn Group are currently recruiting for a Rent Arrears Officer to be based in the Worcestershire area. This exciting opportunity is looking for a candidate who can start at short notice and has previous experience monitoring rent arrears within a housing associations.

The successful candidate will be responsible for:

  • Monitoring in excess of 1000 rent and linked debt accounts
  • Preparing and issuing outstanding debts on MCOL and issuing accounts for repossession on PCOL
  • Producing weekly rent arrears listings and taking action against rent cases in arrears
  • Send out quarterly rent statements to tenants
  • Carrying out face to face visits to tenants in arrears
  • Attending court and presenting cases
  • Resolve complex arrears cases through an in-depth understanding of benefits and welfare knowledge
  • Liaising with external agencies to assist tenants with financial management
  • Maintaining accurate and up to date rent
  • Creating sustainable repayment plans for customers

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

To secure an interview for this excellent opportunity contact Tommy Bergin or Hannah Dunlop on 0121 616 0660 or via email to as soon as possible.