Rents Officer

  • Job Reference: 6951610
  • Date Posted: 13 March 2020
  • Recruiter: Midlands
  • Location: Redditch, Worcestershire, England
  • Salary: £23,000 to £27,000
  • Sector: Housing
  • Job Type: Temporary
  • Work Hours: Full Time

Job Description

VACANCY – Rents Officer

Location:         Redditch

Length:            FTC – 6 months

Hours:             37 hours per week, Monday – Friday

Pay:                 £23,000 - £27,000 per annum (dependent on experience)

Venn Group is currently recruiting for an experienced Rents Officer to be based in Redditch. This opportunity is looking for a candidate who has a strong background within rental arrears, alongside the knowledge to provide advice and guidance on housing and tenancy-related issues.

Responsibilities of the role:

  • To provide a front line service, talking to and meeting with customers face to face at locations to suit their individual needs and the needs of the service
  • To provide advice to tenants on rent and welfare and rent payment options
  • To be responsible for taking the necessary action against those rent arrears cases in arrears in line with Housing procedures for rent arrears recovery
  • To prepare and serve notice of possession proceedings (NOPP) for those tenants who have continued to fall into arrears
  • To prepare court paperwork for Legal to commence possession proceedings
  • To prepare reports for the Housing Services Manager to seek approval for cases to be referred for Eviction proceedings
  • To prepare eviction paperwork for Legal to commence eviction proceedings
  • To attend evictions with the Court Bailiff to execute warrants of eviction for rent arrears
  • To work with outside agencies to assist tenants with welfare/financial problems and make referrals to council services that have been procured that offer tailored specialist debt management services in line with procedures
  • To work with Housing Benefit and Financial Inclusion Officers in giving advice and assistance relating to welfare benefits
  • To work alongside Tenancy Officers and ASB Co-ordinators ensuring Officers are aware of tenants that are in rent arrears

Essential experience/requirements:

  • Previous experience in a related role
  • A full UK drivers’ license and access to a vehicle
  • Enhanced DBS

To discuss this excellent opportunity further, please contact Lauren Bate-Jones on 0121 616 0660, or alternatively email with an up-to-date copy of your CV as soon as possible.

Please note that only suitable candidates will be contacted. If you have not received a response within 48 hours please assume that your application has been unsuccessful on this occasion.

Venn Group is an equal opportunities employment agency and welcomes applications from all candidates.