Service Support Manager

  • Job Reference: 6997390/001
  • Date Posted: 4 November 2020
  • Recruiter: Central & East
  • Location: Oxfordshire, England
  • Salary: £29,500
  • Sector: Estates & Facilities
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Service Support Manager
Recruitment Agency reference:6997390

A position has arisen for a Service Support Manager within a highly regarded organisation based in the Oxfordshire area. This is a key role managing multiple cleaning contracts for a permanent placement and will be paying £29,500 per annum.
The successful candidate will have previous experience managing cleaning contracts and must hold IOSH certificate.

Your duties will include:

  • Responsible for managing multiple cleaning and support services, ensuring all services provided are delivered at least to the agreed service standard in an efficient, professional and customer focused manner

  • Manage a team of Cleaning Operatives to ensure a high standard of cleaning is delivered to clients

  • Assess all works carried out by Cleaning Operatives to ensure high standards of work are undertaken and maintained; carry out routine Quality Control Checks and ensure action points are addressed and completed

  • Maintain adequate supplies of cleaning materials by ensuring required stock is ordered on time and that stock levels are closely monitored on a regular basis and wastage minimised

  • Report any defects through relevant channels to ensure Health & Safety procedures are followed and to enable repairs to be carried out

  • Inform Account Manager of any issues on site during regular meetings/phone calls including client related matters, stock and equipment

  • Ensure all work is carried out in accordance with the company’s procedures and practices and Health & Safety Regulations

The successful candidate should have:

  • Experience managing cleaning contracts

  • IOSH certification

  • UK Driving Licence and access to a vehicle


If you are interested in this position or would like to find out more about similar roles please contact Beth Conway on 01908 295 000 and email your updated CV to

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.