Specialist IT Support Engineer

  • Job Reference: 6962480/002
  • Date Posted: 14 October 2020
  • Recruiter: South West
  • Location: London, Greater London, England
  • Salary: On Application
  • Sector: Technology
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Venn Group

IT Support Engineer [Permanent Position]

Agency Reference: 6962480


£DOE + Benefits


**SC Clearance Required**


Our client, a leading Defence and Security organisation, require an IT Support Engineer to be based onsite with their customer in London. You will be joining a team responsible for supporting systems and associated applications developed for Government bodies. You will be providing support across multiple sites and join the on-call team rota to provide out of hours support.


In order to be successful, it is essential that you have the following experience:

  • Application Support

  • VMWare Support

  • Windows and Linux Server administration


The following experience would be advantageous, but is not essential:

  • Experience with Database Administration (SQL), Elastic Stack and working knowledge of ITIL


Within this role, you will be responsible for:

  • Working with the Support Manager, troubleshooting a range of application and system issues and working with the customer to develop solutions

  • Providing 1st, 2nd and 3rd line support to Service Desk staff and supporting the VMWare infrastructure across multiple sites

  • Working with the customer’s own Technology Team and systems/applications suppliers to resolve issues

  • Attending working groups with the customer and supporting the Manager with providing quotes for additional ad-hoc work


This represents an exceptional opportunity to join a client providing vital support to their customer, with further training on bespoke software and systems.


If you would like more information or to discuss submitting an application, please contact Jamie John (jjohn@venngroup.com)