Temporary Service Charge Officer

  • Job Reference: RIG6640580
  • Date Posted: 11 January 2018
  • Recruiter: Venn Group
  • Location: Wiltshire
  • Salary: £12.00 to £15.00 Per Hour
  • Sector: Public Sector
  • Job Type: Temporary
  • Duration: 5 months
  • Work Hours: Full Time

Job Description

Temporary Service Charge Officer
Immediately Required via Venn Group
The Contract Recruitment Specialists

Venn Group Social and Housing Recruitment Team are currently recruiting for a temporary Service Charge Officer for our Supported Housing client based in Wiltshire to begin interim employment within their team for a 5 month contract.

Location: Wiltshire
Contract Type: 5 months+
Hours: 37 hours per week / Mon – Fri 9am – 5pm (flexi working)

Responsibilities:                                                                                 

  • Deal with tenant enquiries surrounding service charge letters and reconciliations
  • Provide excellent customer service whilst dealing with social housing tenants
  • Liaise with customers via telephone, face to face and official letter
  • Maintain service charge databases and reconciliate customer accounts
  • Input service charge data information onto the system
  • Data cleanse the database and ensure all information is correct
  • Handling inbound calls


Essential Skills:

  • Experience dealing with services charges
  • Customer service experience
  • I.T literate


Desirable Skills:

  • Knowledge of CRM
  • Experience using Ensemble

To apply for this role or to find out about other Housing jobs, please contact Riley Garnett from the Bristol Housing Recruitment team on 01179 308 760 or rgarnett@venngroup.com