Temporary Service Desk Analyst

  • Job Reference: TIM458261
  • Date Posted: 6 November 2019
  • Recruiter: Venn Group Limited
  • Location: Northamptonshire
  • Salary: £10.00 to £12.00 Per Hour
  • Sector: Communications & Marketing
  • Job Type: Temporary
  • Work Hours: Full Time

Job Description


Service Desk Analyst

Location:                           Northamptonshire
Hours:                                37.5 Hours per week
Duration:                           3 Months initially
Start date:                         ASAP
Hourly rate:                       £10 - £12 (Umbrella, inside IR35)

Job summary

  • To provide a service desk call logging and first line incident resolution service
  • Provide a local service to customers installing, supporting, and developing the use of ICT facilities throughout the organisation
  • Provide 1st line support to 3500+ IT users
  • To ensure that services are delivered to agreed SLAs
  • To work as part of small technical project teams across ICT to deliver new

Services and service improvements

  • To assist with providing technical advice and information
  • Identify trends in incidents logged to team Senior to raise problems

If you are available at short notice and would like to be considered then please reply with your up to date CV to tmadderson@venngroup.com

Venn Group endeavours to make our message as relevant as possible. If, however, this role is unsuitable please ignore this email.