Temporary Supported Services Officer

  • Job Reference: PBO6650110
  • Date Posted: 11 January 2018
  • Recruiter: Venn Group
  • Location: Berkshire
  • Salary: £14.00 to £16.00 Per Hour
  • Sector: Public Sector
  • Job Type: Temporary
  • Duration: 3 months+
  • Work Hours: Full Time

Job Description

Temporary Supported Services Officer
Immediately Required via Venn Group
The Contract Recruitment Specialists

Venn Group Social and Housing Recruitment Team are currently recruiting for an interim Support Services Officers for our Supported Housing client based in Berkshire to begin temporary (with the scope to go permanent), employment within their expanding team

Location: Berkshire
Contract Type: 3 Months (potential to go permanent)
Hours: 37 hours per week – Monday – Friday 8.45-5.15pm (one hour for lunch and leave at 4.45pm on Friday)

Responsibilities:                                                                                 

  • To ensure vulnerable clients have been appropriately assessed and signposted to relevant external support providers
  • Effectivity manage rent accounts to maximise income for the organisation and minimise arrears
  • Support customers to sustain their tenancies
  • Deal with low level ASB
  • Ensure tenants are fully aware of their rights and responsibilities as a tenant
  • Provide advice and support on how to apply for Council housing and housing benefits
  • Conduct regular site visits and inspections to ensure they are compliant with the organisations health and safety policies
  • Facilitate estate improvement applications
  • Liaise closely with the tenancy team and a team of 4 housing officers
  • Maintain accurate and up to date records


Essential Skills:

  • A current enhanced DBS issued within the past 12 months
  • Managed rent accounts previously
  • Knowledge of health and safety legislation


Desirable Skills:

  • Knowledge of MS Office and Excel
  • Service charge knowledge
  • Up to date knowledge of housing benefits
  • Have made estate improvement applications previously


If you have a strong work ethic and would like to be considered for this position please send an updated CV to porchard@venngroup.com or call Phoebe Orchard or Vic Singh on 0117 930 8760