1st Line Support Analyst

Contract Opportunity

1^st Line Support Analyst

We are working with a public sector organisation in London who are looking for a Service Desk Analyst to help support the team in their BAU operations.

Core deliverables of this post include:

• Solve basic IT issues and 1^st Line requests
• Previous experience using Windows 10
• Demonstrable initiative and commitment to the role
• Re-imaging machines and installing in offices
• Move equipment around the school

Required skills/experience includes:

• Proven ability in successfully managing Windows 10
• Previous 1^st line support experience needed
• Ability to demonstrate strong communication skills including at senior levels and present both written and verbal
• Responsible for handling support of service requests which relate to all technology including workstations, servers, printers, networks, and vendor specific hardware and software
• Possess an in date or recent enhanced DBS

Location: London

Salary: £130 umbrella

Get in touch with Yosra on ynouioura@venngroup.com if you are interested in this position.

If you have received this role in error we do apologise. We are always trying to ensure candidates receive the relevant specifications, please do drop us a brief message so we can update your profile.