Application Manager

Contract Opportunity (outside IR35)

Interim Application Manager

We are working with an organisation based in London who are looking for an Interim Application Manager to manage the end-to-end configuration of a new Service Management tool and act at the Technical Lead for the organisation.

Core deliverables of this post include:

• Configure and managing the development of the new Service Management tool
• Working on the implementation project for Service Management across the university, utilising the new Service Management Tool
• Capture appropriate business requirements and translate into configuration changes
• Mentor junior members of the applications team to develop their knowledge of Service Management and Application Management
• Oversee the onboarding process to ensure teams are utilising the new Service Management tool effectively

Required skills/experience includes:

• Strong understanding of Service Management (including ITIL would be advantageous)
• Must have previous experience in managing and configuring a Service Management Tool/ Service Management software
• Possess the technical know-how and knowledge to run and end to end Service Management tool implementation from software development to project management
• Be able to demonstrate a good understanding of Software Development
• Experience with coaching and mentoring members of staff in the onboarding process for the user acceptance of a new system/ tool
• Good experience of requirement gathering and project management

Location: London (Hybrid 2 – 3 days on site)

Day rate: £400 - £500 (outside IR35)

Get in touch with George Maguire at gmaguire@venngroup.com if you are interested in this position.