Business Support Assistant

Business Support Assistant

Contract: Temporary - until March 2026 initially 
Location: Hybrid working available  office location Glenfield, Leicestershire

An opportunity has arisen for a Business Support Assistant to join a large public sector organisation. This role provides essential administrative and clerical support to frontline services, ensuring the smooth day-to-day running of the service and acting as a key point of contact for internal and external stakeholders.

Key Responsibilities

• Provide efficient clerical, typing and database support across Children and Family Services

• Accurately input and maintain data on internal systems and databases

• Produce reports, correspondence and documentation to agreed priorities and deadlines

• Manage diaries, arrange meetings, book rooms and maintain filing systems

• Handle incoming calls, emails and correspondence, acting as a professional first point of contact

• Liaise with internal teams, partner agencies, schools, police and voluntary organisations

• Support the organisation of meetings, training sessions and service events, including minute-taking

• Process orders, manage stationery supplies and coordinate IT/telephony support requests

• Maintain records, inventories and statistical returns

• Support financial administration including petty cash and invoice processing (under supervision)

• Provide cover on a duty rota, supporting shared inboxes and general admin tasks

• Handle confidential information in line with data protection requirements

• Undertake additional administrative duties as required to support service delivery

Essential Experience & Skills

• Recent experience in an administrative or clerical role within an office environment

• Strong IT skills, including Microsoft Word, Excel and databases

• Excellent written and verbal communication skills

• Ability to manage sensitive and confidential information appropriately

• Strong organisational skills with the ability to prioritise workload

• Experience working as part of a team in a fast-paced environment

• High attention to detail and ability to meet deadlines

Additional Information

• The role may occasionally require flexibility around working hours

• Some duties may require appropriate background checks

• The organisation is committed to equality, diversity and inclusion and will make reasonable adjustments where required

If you are interested in this role, or would like further information, please apply today and we will be in touch.