Call Handler/Administrator

Venn Group Recruitment

Interim Recruitment Solutions

We are delighted to be recruiting for an exciting temporary opportunity for a highly reputable Shropshire based Public Sector organisation.

Please see below the details around the role, and if you could be interested in discussing further please do send across your CV and availability for a call to go through in more detail.

Call Handler/Administrator

Duration: 3-month Temporary Contract

Location: Shrewsbury (5 days in office)

Hours: Full-time (37.5 hours)

Rate: £13.68 hourly PAYE (inclusive of holiday pay)

Responsibilities:

• To provide Admission and/or Reception Duties in various clinical areas
• Use the Trust’s Patient Administration System, within all areas of Health Records and Patient Access
• Develop and maintain a knowledge and expertise of all Health Records and Patient Access areas
• Develop and maintain effective communication skills to ensure a high-quality service is provided when liaising with patients, GP’s and all other internal and external contacts
• To operate and maintain an efficient and effective planning service for inpatient and outpatient appointment booking

Requirements:

• Good organisational skills
• Good keyboard skills
• Excellent telephone manner
• Excellent interpersonal skills
• Good verbal and written communication

To discuss this role in more detail and to secure this opportunity, please contact Robbie Cox (Executive Consultant) on 0121 616 0660 or rcox@venngroup.com

At Venn Group we try to respond to all applications personally, however, due to the volume of applications which we receive this is not always possible. If you have not heard back from us within 48 hours, please assume that your application has been unsuccessful on this occasion.