Temporary Requirement
Complaints Officer
Venn Group is currently recruiting a Complaints Officer for an NHS organisation in London.
The successful candidate will be responsible for:
- Understanding the complaints process
- Working efficiently on the Datix system
- Working knowledge of excel/spreadsheets
- Experience in managing complaints, editing, and writing responses
- Effectively engage with a wide range of people and sensitively engage with patients/family and their representatives
It is essential the candidate has:
- NHS experience
- Skilled complaints professional
Job Title: Complaints Officer
Daily rate: £144 - £171.06 paye including holiday or £159.65 - £189.84 via an umbrella company
Duration: 3 – 6 months
Hours: 5 days a week, 37.5 hours
WFH: 2 days WFH, 3 days on site
If you are interested in this position and available on short notice, please send your updated CV to Owen Davies odavies@venngroup.com