Credit Controller - Private Health Experience

Job Title: Credit Controller (Private Healthcare)

Location: Central London - Hybrid
Job Type: Long-term Temporary (Potential for Permanent)
Salary: £20 per hour (or equivalent annual salary)

About the Organisation:
Join a leading Private Healthcare Organisation renowned for providing exceptional patient care and medical services. They are seeking a highly skilled and experienced Credit Controller with expertise in private healthcare and/or hospital finance to join their dynamic team.

Role Overview:
The Credit Controller will be responsible for managing and recovering outstanding debts, ensuring timely payments, and maintaining positive relationships with patients, insurers, and internal stakeholders. This is a crucial role that supports the financial health of the organisation while upholding the highest standards of customer service and compliance.

Key Responsibilities:

• Manage and monitor the accounts receivable ledger, ensuring timely collection of outstanding debts

• Liaise with patients, private medical insurers, and corporate clients to resolve billing and payment queries

• Implement and maintain effective credit control procedures to reduce aged debt

• Investigate and resolve discrepancies in invoices and payments

• Chase overdue accounts via phone, email, and written communication professionally and efficiently

• Maintain accurate records of all credit control activities and report on outstanding debts

• Work closely with internal teams, including finance, billing, and customer service, to facilitate smooth payment processes

• Adhere to company policies and regulatory requirements regarding patient confidentiality and data protection

• Assist in reconciling accounts and preparing financial reports as required

• Identify opportunities for process improvements to enhance efficiency and reduce outstanding debt

Key Requirements:

• Previous experience as a Credit Controller, within the private healthcare or hospital sector

• Strong understanding of medical billing processes, private medical insurance, and self-pay patient accounts

• Experience chasing debt from medical insurance companies

• Excellent communication and negotiation skills with the ability to handle sensitive financial discussions professionally

• Ability to work independently and as part of a team in a fast-paced environment

• Strong problem-solving skills and the ability to manage a workload efficiently

• Knowledge of relevant regulations, including GDPR and healthcare financial compliance

Benefits of the Role:

• Competitive hourly rate of £20 per hour.

• Opportunity for hybrid working

• Opportunity to work within a prestigious private healthcare organisation

• Collaborative and supportive working environment

• Opportunity to join a fast growing organisation with a reputable name and great reputation

If you have a strong background in credit control and a keen understanding of private healthcare finance, we would love to hear from you. Apply now to be part of a dedicated team making a difference in patient care.