Venn Group
Job Title: Customer Care Advisor
Location: Altrincham
Duration: Permanent
Rate: £18,000 per annum rising to £18,500 after 6 months
Duties Include:
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Resolving new and existing customer issues quickly and efficiently
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Supporting new customers through the learning curve of either setting up their own business or being employed through an umbrella company
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Nurturing existing customer relationships by providing an inspirational level of customer service
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To ensure compliance processes are followed at all times
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Taking inbound call enquiries and supporting the team managing an email inbox
Essential Experience and Skills:
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Established and strong communication skills both over the telephone and via email
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Committed to providing an outstanding level of customer service
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A proactive attitude and understanding nature
If you are interested in either of these roles then please contact Tom Wilkinson or Sam Burns on 0161 830 1830 and email your CV to tcuthbert@venngroup.com. You don’t need to have the relevant experience, they are just looking for a switched on individual who is eager to learn and develop a career in an exciting company.
