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Customer Service Advisor
- Location London
- Job type Permanent
- Salary £25,033.86 - 25,033.86 per year
- Discipline Communications & Marketing
- Reference 70325
Permanent Contract Requirement
Member Services Data Administrator
Venn Group is currently recruiting for a Member Services Administrator for a healthcare charity in Central London.
The successful candidate will be responsible for:
- In this role you will be the first point of contact to RCGP members responding to enquiries and supporting requests via multiple communication channels (mainly via telephone calls and emails) within RCGP service level agreements
- Working closely with the Data and Insights manager, the Member Services Data Administrator will take on data related tasks on the CRM (Salesforce) and payment system to ensure the smooth running of the member services team, including resolving member payments issues, ensuring data accuracy, and assisting with reporting and statistics
It is essential the candidate has:
- Excellent phone manner and customer service skills
- Data entry
- Handle queries via email
Job Title: Member Services Administrator
Salary: £25,033.86 per annum
Contract type: Permanent
Working days/hours: 5 days a week, 37.5 hours
WFH: 2 days WFH, 3 days on site
Location: Central London
If you are interested in this position and available on short notice, please send your updated CV to Owen Davies odavies@venngroup.com