Public Sector IT Recruitment Solutions
Interim Desktop Engineer
Our client based in Devon are looking for an interim Desktop Engineer to join their team on a 3 month (strong likelihood of extension) contract to resolve a wide range of desktop issues.
Reference: 7122340
Location: Exeter
Length: 3 months (strong likelihood of extension)
Hourly Rate: £16 – £19.60 per hour via umbrella
Day to Day Duties:
- Providing face to face 3rd line support to employees across the organisation to help resolve a range of IT tickets (including mechanical issues, software upgrades and ad-hoc resolutions)
- Ensuring support is provided in a responsive and customer focused manner with minimal disruption to users and maximum benefit
- Performing installations, upgrades and replacements of hardware and software as identified in the project plans
- Co-ordinate work with IT maintenance team
- Work closely with the Service Desk, providing regular updates as required, liaising with the end user to agree a convenient time to attend assigned calls and keeping the end user fully appraised with progress on outstanding calls on a regular basis
- Working with contractors, arranging call-outs and monitoring performance against the terms of contracts
- Given the dynamic nature of the organisations there will be a requirement to travel across sites in Exeter
Essential Skills:
- Computing qualification or demonstrable experience in a desktop engineer role
- Good technical knowledge and experience of desktop PC and peripheral hardware
- Demonstrable experience supporting desktop PCs and laptops
- Good customer service experience and the ability to travel across sites on Exeter
To be considered for this position and for further information on this and other roles please send an updated CV to rgarnett@venngroup.comor call Riley Garnett or Jamie O’Neill on 0117 930 8760.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.